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SWFACILITIES

Log the defect once. Use the same record to close it out.

Record planned and reactive defects during the walk-round, issue each contractor their list and add the after photo on the return visit.

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FACILITIESPRJ-0007
41

open issues
ready to assign

IS-041Sealant missing at frameOPEN
IS-040Door leaf overpaintOPEN
IS-039Trap joint remadeRESOLVED

Facilities: planned & reactive FM

The situation

The monthly walk-round produces a list that lives in one person's notebook. Defects get emailed to contractors as prose. Three weeks later nobody's sure what was fixed, what wasn't, or what the plant room actually looked like.

With Snagwalk

  • One walk, one record set. Every defect photographed and marked, located ("Plant Room 2 · AHU-3"), prioritised, and assigned to its contractor.
  • Contractor-scoped lists. Each maintainer gets their items (numbered, photographed, dated) as a PDF they can work from or a CSV for their system.
  • Resolution with evidence. Before/after photos on the same record; reopen what isn't right. The next walk starts from what's still open.
  • A dated record of each walk. Earlier reports stay as they were issued, while the live list continues through re-inspection.

Works where estates actually are

Risers, basements, roof plant: no coverage, no problem. Capture is offline-first and the sync ledger shows what's still on the phone. For the preparation habits that make dead zones a non-event, see running inspections with no signal.

ENDNEXT WALK

Use it on the next estate walk-round.

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